Frequently Asked Questions
What kinds of businesses do you work with?
Restaurants, contractors, shops, clinics, law firms, service businesses, nonprofits — any local organization with a real operational problem. We don’t work with startups chasing investment. We’re especially effective when the work involves physical operations, lots of moving parts, or staff who aren’t technical.
Do you work with businesses that don’t have a tech team?
Yes, that’s most of our clients. You don’t need to know anything about software to work with us. We explain options in plain terms and tell you honestly when something isn’t worth building.
How much does a project cost?
It varies. Most engagements start with a paid assessment, typically a few hundred to a couple thousand dollars, so we understand the problem before quoting a solution. We scope before we charge, and we don’t do unpaid discovery that leads nowhere.
Do I need to know what I want built?
No. You need to know what’s not working. We’ll figure out the rest together.
What do we actually get when the project is done?
Clean code, documentation, and a real handoff. Not an ongoing dependency on us. We build things so your team can maintain them, or another developer can pick up the work without starting over.
Can you work with the tools we already use?
Usually yes. We’d rather connect what you’re already using than replace everything. If a tool genuinely needs to go, we’ll tell you why before touching anything.
Do you offer ongoing support?
We offer light retainers for businesses that want continued help. But we don’t require it — projects are designed to stand on their own.
What’s OpenClaw?
OpenClaw is our custom AI deployment service, a Claude-based assistant trained on your business docs, connected to your tools, and configured for the questions your staff actually ask. More on the AI agents page.
When does it make sense to rebuild vs. just fix things?
Rebuilding makes sense when patches keep breaking each other, when nobody on your team understands how the current system works, or when adding something new takes three times as long as it should. Fixing is right when the foundation is sound but specific parts are failing. We’ll tell you which is which after we look at what you have.